Operational Policies
Introduction
Vision, Mission and Values
1. Access to information
1.1 Children’s Services
1.2 Information Services
1.3 Internet and Computer Use
1.4 Interlibrary Loan
2. Collections
2.1 Collection Development
2.2 Selection and Purchasing of Materials
2.3 Intellectual Freedom
2.4 Reconsideration of Materials
2.5 Cataloguing
3. Facilities
3.1 Conduct in the Library
3.2 Library Closures
3.3 Displays and Exhibits
3.4 Public Notices
3.5 Third Party Use of Facilities
3.5.1 Community Program and Meeting Rooms
3.5.2 Outdoor Space
3.6 Restrictions
3.7 Building Security
5. Services of the Library
5.1 Home Delivery
5.2 Research
5.3 Programs
6. Gifts and Fundraising
6.1 Donations of Materials
6.2 Donations and Fundraising
6.3 Partnership, Sponsorship and Grants
10. Public Relations
10.1 Public Communications
10.2 Public Relations with Users
10.3 Social Media
11. Personnel
11.1 Recruitment
11.2 Terms and Conditions
11.2.1 Hours of Work
11.2.2 Overtime
11.2.3 Attendance
11.2.4 Inclement Weather and Unscheduled Closing
11.2.5 Professional Development
11.2.6 Professional Associations
11.2.7 Travel
11.2.8 Conflict of Interest
11.2.9 Resignations
11.2.10 Termination
11.3 Compensation, Health Benefits and Long-Term Savings
11.3.1 Compensation
11.3.2 Health Benefits
11.3.3 Long-Term Savings Plan
11.3.4 Performance Reviews
11.4 Public Holidays, Vacation, and Leave
11.4.1 Public Holidays
11.4.2 Annual Vacation Leave
11.4.3 Sick Leave and Preventative Medicine
11.4.4 Bereavement Leave
11.4.5 Leave without Pay
11.4.6 Jury or Witness Duty
11.5 Volunteers
11.5.1 Recruitment and Orientation
11.5.2 Responsibilities
11.6 Professional Standards
11.6.1 Staff/Volunteer Conduct toward Visitors, Patrons, and Library Personnel
11.6.2 Confidentiality
11.6.3 Personal Appearance
11.6.4 Safety and Security
11.6.5 Public Statements
11.6.6 Criminal Record Check
11.7 Conflict Resolution
12. Library Board
12.1 Responsibilities of Library Board and Chief Librarian
Appendices
A. OLA Positions on Children’s and Teens’ Rights
B. Loan Limits and Loan Periods, Fines and Charges
C. Expense Reimbursement
D. Community Program Room and Outdoor Space Applications and Fee Schedules
E. Photo Release Form
F. Interlibrary Loan Code
G. CFLA Position Statement on Intellectual Freedom
H. CFLA Position Statement on Internet Access
The Operational Policies can be downloaded in pdf format.